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My Account

Questions about your bill or service? We can help by phone or e-mail, or stop by the Customer Care Center — no appointment necessary. The center is open weekdays 8 a.m. to 5 p.m.

BCWS Customer Care Center
Butler County Administration Building
130 High Street, 1st Floor
Hamilton, Ohio 45011

(513) 887-3066 (Hamilton)
(513) 424-5351 (Middletown)
(513) 785-5799 (Fax)