Water Main Valves
You can usually find the water shut-off valve where the water line enters the building. It is a good idea to mark the valve with a bright ribbon or colorful paint so you can find it quickly. It’s also a good idea to make sure the valve works. Turn the valve off, then check several faucets to see if the water is completely off. A plumber can repair or replace a non-working valve. Maintaining the main control valve is the owner’s responsibility.
If your internal water main control valve is inoperable or inaccessible during an emergency, call Customer Care at 887-3066 to have water turned off outside. There is a service charge for emergency water turn off.